Before adding images to word template, please make sure all your image heights are smaller or equal to the height of the template box. Please resize your images before adding them to your template. You can use free tools to resize multiple images. (http://www.picresize.com/batch.php,http://bulkresizephotos.com, http://resizeimage.net, http://www.picresize.com, http://imageresize.org… )